First Impressions Count


First Impressions Count is a freely downloadable workshop designed to help churches reflect on the welcome that a visitor experiences when they first walk into a church. Designed for a 2 ½ hour training session, the workshop is divided into three sessions: creating a welcoming building, being a welcoming people, and welcoming through inclusion.

To lead a First Impressions Count workshop, open the User's Guide and follow the instructions to download the material. 

Users' guide (Pdf)

Facilitator's guide (Pdf)

Participants' sheets (Pdf)

PowerPoint presentation (Pptx)

What's Your Welcome? (Mp4 video file)


Church Experience (Mp4 video file)


Church Attraction
 (Mp4 video file)


Church Advice (Mp4 video file)


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